Job Purpose: A Stockroom Receiving Clerk is responsible for receiving, storing, staging & distributing products. Primary focus is the receiving, sorting and storing of donations in the stockroom area.
Location: Sparrow’s Nest Thrift store in McHenry is seeking a part-time, Stockroom Receiving Clerk; 15-20 hours per week, must work Saturdays (we are closed on Sundays). Join our Home of the Sparrow team and help make a difference in your community!
About Us: At Home of the Sparrow, we are dedicated to empowering homeless women and children by providing shelter, resources, and hope for a brighter future. Our mission is to break the cycle of homelessness by offering not only a safe place to stay, but also support services such as counseling, job training, and life skills development. Through our holistic approach, we aim to restore dignity and help families regain their independence.
Our thrift store plays a crucial role in funding these services, while also providing affordable clothing and household goods to the community. Every purchase helps support our mission and the lives of the women and children we serve.
Key Responsibilities of the Stockroom Receiving Clerk:
- Ensure that each donor & customer receives outstanding customer service by providing a donor friendly environment which includes greeting, acknowledging & thanking every one, maintaining outstanding standards, solid product knowledge and all other components of customer service.
- Assist in processing and replenishing merchandise through donation acceptance at back door & monitoring floor stock.
- Verify that all Home of the Sparrow, Inc. materials are current and available to donors (sign in sheets, brochures, etc.). Replenish as needed.
- Assist in floor moves, merchandising, display maintenance and store housekeeping.
- Assist in managing the recycling process.
- Adhere to all Company policies, procedures and practices included in the Employee Handbook & Retail Policy & Procedure Manual.
- Communicate customer requests to management in a positive & helpful manner.
- Complete low-level maintenance work around store such as replacing light bulbs, cleaning around trash bins outside and hanging merchandise on walls.
- Any other duties as assigned by management.
Qualifications:
- High School education or higher required.
- Ability to process information/merchandise through register system.
- Baseline computer skills to access, input and process electronic information.
- Ability to read, count and write to accurately complete all documentation.
- Ability to communicate appropriately with associates, customers and donors.
- Ability to operate and use all equipment necessary to run the store.
- Ability to freely access all areas of the store including selling floor, stock area, and register area.
- Ability to work varied hours/days as business dictates.
Physical Demands:
- Ability to move and/or handle merchandise throughout the store generally weighing 0-50 pounds safely.
- Balancing, stooping, kneeling, crouching, crawling and reaching are required.
- Sitting, standing and walking for extended periods of time are required.
Store Hours:
- M-F (10-6)
- Sa (10-5)
- Closed on Sundays