Job Title: Shelter Case Manager/Shelter Employment Specialist
Reports To: Shelter Manager
Based at: Shelter
Status: Full-time
Hours: Monday – Friday 3:00-11:00 pm
About Us: Home of the Sparrow, Inc. is a not-for-profit agency. The agency’s mission is to provide Hope, Opportunity, and Support that empowers women and children as they journey from homelessness to self-sufficiency.
Job Purpose: The Case Manager will provide Case Management, Client-Centered Consultation, and Community Support to clients at the McHenry Shelter.
Key Responsibilities:
- Meets with the Shelter Manager at least monthly for supervision.
- Upholds Home of the Sparrow Rules, as defined by the Shelter Rules and Philosophy document.
- Follows emergency procedures as needed.
- Relates positively to the community, representing HOS in a positive manner at all times.
- Assists in preparing rooms, cleaning, preparing binders etc. for resident move-ins and move-outs as directed by the Shelter Manager.
- Attends and fully participates in all scheduled training as required by the agency.
- Complete Individual Treatment Plans with clients every six months.
- Follows clients’ Individual Plans carefully.
- Provides Case Management, Client-Centered Consultation, and Community Support Services to assigned clients weekly (and/or as needed). Involves other providers as needed, provides referrals and linkages, and provides discharge planning and coordination.
- Documents and bills all client interventions appropriately in client charts.
- Provides aftercare services upon client request.
- Upholds HOS guidelines for client savings accounts.
- Advocates on behalf of clients when indicated.
- Provides transportation for clients as it pertains to their Individual Plans as needed.
- Completes all weekly shelter duties as assigned by the Shelter Manager.
- Adheres to specific shelter responsibilities/assignments as directed by the Shelter Manager (i.e. Child Care Volunteers, Tuesday and Thursday Night Programming, House Meetings, HOS vehicle maintenance, Chart Reviews, scheduled grocery shopping trips, etc.)
- Conducts rotating Safety and Maintenance Inspections.
- Counts Petty Cash daily.
- Helps ensure that the shelter is clean, safe and in good repair.
- Orientates new volunteers for shelter program nights.
- Orientate and mentor new shelter staff as assigned by the shelter Manager.
- Assesses shelter clients career goals and related experience, education, and work history.
- Utilize skill assessment tools.
- Collaborate with agency caseworkers.
- Track employment program outcomes.
- Determine a plan for the employment needs of clients.
- Help with resumes, cover letters, and mock interviewing.
- Be able to determine who is eligible for internship, vocational training, certifications, etc.
- Provide soft skill and job readiness services to candidates.
- Work collaboratively with our partners for employment opportunities,
- Maintain files according to program compliance requirements.
Knowledge & Skills:
- Good written and verbal communication skills.
- Ability to work with a diverse group of people.
- Ability to work independently, as well as with a team.
Supervisory Responsibility: None
Physical Demands:
- Ability to lift up to 30 pounds.
- Balancing, stooping, kneeling, crouching, crawling and reaching are required.
- Sitting, standing and walking for extended periods of time.
Qualifications:
- Bachelor’s Degree Required.
- Previous experience working with high barrier populations Required.
- Must have a valid driver’s license
Job Type: Full-time
Pay: $19.00 – $22.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person