Reports To: Store Management on duty
Status: Part-Time, Non-Exempt
Job Purpose: A Stockroom Receiving Clerk is responsible for receiving, storing, staging & distributing products. The primary focus is the receiving, sorting, and storing of donations in the stockroom area.
Responsibilities:
• Ensure that each donor & customer receives outstanding customer service by providing a donor-friendly environment which includes greeting, acknowledging & thanking everyone, maintaining outstanding standards, solid product knowledge, and all other components of customer service.
• Assist in processing and replenishing merchandise through donation acceptance at the back door & monitoring floor stock.
• Verify that all Home of the Sparrow, Inc. materials are current and available to donors (sign-in sheets, brochures, etc.). Replenish as needed.
• Assist in floor moves, merchandising, display maintenance, and store housekeeping.
• Assist in managing the recycling process.
• Adhere to all Company policies, procedures, and practices included in the Employee Handbook & Retail Policy & Procedure Manual.
• Communicate customer requests to management in a positive & helpful manner.
• Complete low-level maintenance work around the store such as replacing light bulbs, cleaning around trash bins outside, and hanging merchandise on walls.
• Any other duties as assigned by management.
Knowledge & Skills:
• High School education or higher required.
• Ability to process information/merchandise through the register system.
• Baseline computer skills to access, input and process electronic information.
• Ability to read, count and write to accurately complete all documentation.
• Ability to communicate appropriately with associates, customers, and donors.
• Ability to operate and use all equipment necessary to run the store.
Supervisory Responsibility: This position has no supervisory responsibilities.
Physical Demands:
• Ability to move and/or handle merchandise throughout the store generally weighing 0-50 pounds safely.
• Balancing, stooping, kneeling, crouching, crawling, and reaching are required.
• Sitting, standing, and walking for extended periods of time are required.
Qualifications:
• Ability to freely access all areas of the store including the selling floor, stock area, and register area.
• Ability to work varied hours/days as business dictates