Reports To: Director of Program Services
Department: Program
Worksite Base: Headquarters and Shelter
Status: Contractual, 20-25 hours per week
General Purpose: To provide high quality, evidence based mental health couseling and supportive services to women and children in the Home of the Sparrow shelter, housing and Rapid Re-Housing programs.
Key Responsibilities:
- Provide trauma informed therapeutic services to individuals, children, and families in a culturally sensitive manner.
- Provide clinical case consultations and assist in coordinating care services
- Provide support and education to staff regarding client diagnosis, medication, trauma history ext. as needed
- In coordination with Shelter and Housing Manager, manage issues revolving around crisis intervention/de-escalation & staff/client conflict resolution.
- Conduct comprehensive psychosocial assessments for adults & children
- Document all interactions
- Meet with Director of Program Services for clinical supervision at least monthly.
- Attend and fully participate in all staff and client team meetings.
- Attend and fully participate in all scheduled trainings required by agency.
- Uphold Home of the Sparrow rules, as defined in HOS’s Code of Conduct document and NASW Code of Ethics.
- Follow emergency procedures as needed.
- Relate positively to the community, representing HOS in a positive manner at all times.
- Provide clinical consultation/training to Program Services staff.
- Required to work evenings and weekends to meet the client’s needs and provide staff
- Complete all required data reporting, file audits and tracking of client outcomes as required.
- Enter client services into MHB billing system and achieve set billing targets.
Knowledge & Skills: Strong clinical experience working with trauma and domestic violence clients. Strong written and verbal communication skills. Strong background in mental health programs and high-barrier populations.
Physical Demands:
- Ability to lift up to 30 pounds;
- Balancing, stooping, kneeling, crouching, crawling and reaching are required;
- Sitting, standing and walking for extended periods of time
Qualifications:
- Preferred Master Degree in Counseling or Social Work
- Experience in providing therapeutic supports
- Maintain a current clinical license through the state of Illinois if applicable
- Preferred knowledge/experience with domestic violence, substance abuse, trauma, complex mental health, and homelessness