Job Purpose: A Stockroom Receiving Clerk is responsible for receiving, storing, staging & distributing products. Primary focus is the receiving, sorting and storing of donations in the stockroom area.
About Us: Home of the Sparrow, Inc. is a not-for-profit agency. The agency’s mission is to provide Hope, Opportunity, and Support that empowers women and children as they journey from homelessness to self-sufficiency.
Location: Community Threads Thrift store is seeking a part-time, Stockroom Receiving Clerk; 20-25 hours per week. (Mon, Th, F, and Sat 12-5). Join our Home of the Sparrow team and help make a difference in your community!
Key Responsibilities:
- Ensure that each donor & customer receives outstanding customer service by providing a donor friendly environment which includes greeting, acknowledging & thanking every one, maintaining outstanding standards, solid product knowledge and all other components of customer service.
- Process incoming donations in an effective and efficient manner while maintaining quality control.
- Assist in processing and replenishing merchandise through donation acceptance at back door & monitoring floor stock.
- Keep the work area clean and orderly, free of trip hazards, topples, or other safety concerns.
- As directed by store management, lead volunteers on tasks, and ensure they understand how to sort and distribute donations safely and efficiently.
- Keep track of inventory, maintaining effective communication with fellow staff when items need to be sent to or retrieved from storage/warehouse.
- Retrieve or bring items to the off-site storage facility in a timely manner.
- Maintain order in the off-site storage facility, alerting management if an issue occurs.
- Alert management when there is an extreme shortage or excess of inventory/donations.
- Alert management when supplies related to the department need to be reordered.
- Understand and follow the criteria for the recycling programs.
- Communicate customer requests to management in a positive & helpful manner.
- Verify that all Home of the Sparrow, Inc. materials are current and available to donors (sign in sheets, brochures, etc.). Replenish as needed.
- Adhere to all Company policies, procedures and practices included in the Employee Handbook & Retail Policy & Procedure Manual.
- Any other duties as assigned by management for example, cashiering and/or open/close procedures.
Knowledge & Skills:
- High School education or higher required.
- Ability to process information/merchandise through register system.
- Baseline computer skills to access, input and process electronic information.
- Ability to read, count and write to accurately complete all documentation.
- Ability to communicate appropriately with associates, customers and donors.
- Ability to operate and use all equipment necessary to run the store.
Physical Demands:
- Ability to move and/or handle merchandise throughout the store generally weighing 0-50 pounds safely.
- Balancing, stooping, kneeling, crouching, crawling and reaching are required.
- Sitting, standing and walking for extended periods of time are required.
Qualifications:
- Ability to freely access all areas of the store including selling floor, stock area, and register area.
- Ability to work varied hours/days as business dictates.
Store Hours:
- M, T, W, TH, F (10-6)
- Sa (10-5)
- Closed on Sundays
Job Type: Part-time
Pay: $16.00 – $18.00 per hour
Expected hours: 20 – 25 per week
Benefits:
- Employee discount
- Paid time off
Work Location: In person