Reports To: Shelter Manager
Department: Program
Worksite Base: Shelter
Status: Non-Exempt; Full-time
Schedule: Mon. – Fri. 2:30 – 11:00 pm
Job Purpose: The Case Manager will provide Case Management, Client Centered Consultation and Community Support to clients at the McHenry Shelter.
Key Responsibilities:
- Meets with the Shelter Manager at least monthly for supervision.
- Upholds Home of the Sparrow Rules, as defined by the Shelter Rules and Philosophy document.
- Follows emergency procedures as needed.
- Relates positively to the community, representing HOS in a positive manner at all times.
- Assists in preparing rooms, binders etc. for resident move-ins and move-outs as directed by the Shelter Manager.
- Attends and fully participates in all scheduled trainings as required by the agency.
- Follows client’s Individual Plans carefully.
- Provides Case Management, Client Centered Consultation, and Community Support Services to assigned clients weekly (and/or as needed). Involves other providers as needed, and also provides referrals and linkages as needed, and provides discharge planning and coordination.
- Documents and bills all client interventions appropriately in client charts.
- Provides aftercare services upon client request.
- Upholds HOS guidelines for client savings accounts.
- Advocates on behalf of clients when indicated.
- Provides transportation for clients as it pertains to their Individual Plans.
- Completes Employment/Education Forms weekly and turns them in to the Employment/Education Coordinator.
- Completes all weekly shelter duties as assigned by the Shelter Manager.
- Adheres to specific shelter responsibilities/assignments as directed by the Shelter Manager (i.e. Book Buddies, Child Care Volunteers, Thursday Night Programming, House Meetings, HOS vehicle maintenance, HMIS data entry, Chart Reviews, scheduled grocery shopping trips etc.)
- Conducts daily Safety and Maintenance Inspections.
- Counts Petty Cash daily.
- Helps ensure that the shelter is clean, safe and in good repair.
- Submits work orders through Property Ware when necessary.
Knowledge & Skills:
- Good written and verbal skills.
- Ability to work with a diverse group of people.
- Ability to work independently, as well as with a team.
Qualifications:
- Bachelor’s Degree required;
- Previous experience working with high barrier populations required.